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Category Archives: Understanding Conflict
Activating Your Communication RADAR™
Are you afraid of giving criticism to others? Could you learn to better craft, interpret, and evaluate messages during performance feedback sessions? Would you like to be calm, objective, and open to criticism during performance feedback sessions? MCS, LLC has … Continue reading
Leadership Flashlight
What Flashlight Do You Carry? Finding Your Focus™ What is the difference between a manager and a leader? Imagine that two organizational members are dropped into a pitch black room and both are asked to describe the type of room … Continue reading
Posted in Leadership, Learning, Understanding Conflict
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Men, Women, and Newspapers: Know Your Audience
A man in his late 50s constantly cuts out newspaper articles and gives them to his coworkers who he feels would enjoy them. He has worked with this organization for over 20 years and knows all the employees very well, … Continue reading
Check My Attitude? You’re the One with the Problem…
The following scenario recently happened to a good friend. How would you have responded? My good friend Josh is a very successful banker working for one of the largest banks in the country. He worked his way up the corporate … Continue reading
Friendship, LLC
How do people navigate the tricky boundary of mixing friendship and business? Most people say that you should never do business with your friends or your family. That mentality is captured in the old proverb, “Blood’s thicker than water, but … Continue reading
Training Hecklers
A few months back I was conducting a training seminar for about 30 law enforcement officials. The title of the presentation was “Mediation Skills in Law Enforcement.” After some brief introductions and stereotypical presentation humor, I began to summarize the … Continue reading
What do You Know, You’re Too Young? Organizations, Age, and Credibility
During a recent consulting project, an attorney relayed the following quote: When I first began my law career, I lost a lot of cases that I should have won. Now that I’ve been practicing for 20 years, I’ve won a … Continue reading
Valuing Lebron James: Avoiding Absurd Arguments
Have you ever found yourself in the middle of a heated argument and thought, “How the heck did I get here and why am I arguing about this?” This is exactly what happened to me the other day with three … Continue reading
Posted in Understanding Conflict
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Provocative Passion: Lessons from Steve Jobs
Do you ever find a book so intriguing that you cannot stop reading it and talking about the material? Everything about the characters feels like a mystery to be unraveled and you find yourself enamored with their personal characteristics, accomplishments, … Continue reading
The Complexity of “Focus”
I was recently speaking with a client who was having problems at work and during social life. The problems were a symptom of some severe anxiety and constant self-consciousness regarding her physical appearance. She had built up several issues in her … Continue reading
Posted in Conflict Coaching, Understanding Conflict
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